Introduction Copilot Studio allows users to enhance agent functionality by integrating existing Power Automate flows. These flows can be added directly to topics or utilized as tools within an agent. This post explains how to add Power Automate flows as tools and use them effectively within Copilot Studio. Adding Power Automate Flows to Topics Within a topic added to an agent, existing agent flows can be seamlessly integrated. This approach enables automation to be directly tied to specific topics, enhancing the agent’s capabilities.

Introduction When working with Copilot Studio autonomous agents, you may encounter a situation where actions remain incomplete with the message “Waiting for user,” and there’s no clear way to proceed. I faced this issue while building an agent to create an incident in ServiceNow when an email is received, and then reply to the sender with the incident number. Although the scenario seems straightforward, the flow would stall and neither create the incident nor send the reply email.